Make Products Your Users Will Love
The best products & services are built upon a strong understanding of its users & customers. User research is the process for learning about users' wants and needs, distilling learnings into insights & patterns, and integrating findings into product design. We pride ourselves in helping you select a set of methods to best suit your needs.
We interview users in context -- Organic farm tourism
We post-it findings in affinity diagrams to find patterns -- Wearables social impact
We define user personas -- Home engery usage
We map your users' journey -- Neighborhood youth impact
* EchoUser researcher in partnership with Adaptive Path
We help usability test medical equipment -- MedStar, and 'bodies'
We usability test mobile devices -- Mobile shopping assistant
With research we can help you better understand your users through personas, contextual inquiry, focus groups, usability testing, competitive analysis, surveys, affinity diagramming, diary studies, and more.